Online Retailer Posts 98% On-Time Shipping Grade on 7,410 Orders to Qualify
LIVINGSTON, Tenn., Oct. 29, 2013 /PRNewswire/ -- ValuePetSupplies.com, a leading online pet supply retailer has been awarded the Google Trusted Store badge. Google Trusted Stores is a program that helps shoppers identify online merchants that offer a great shopping experience. The Google Trusted Store badge is awarded to ecommerce sites that demonstrate a track record of on-time shipping and excellent customer service.
When visiting a qualifying store, shoppers can hover over the Google Trusted Store badge and see metrics on the store's shipping and customer service performance. When a shopper makes a purchase at a Google Trusted Store, they have the option to select free purchase protection from Google. Then, if a problem arises with their purchase, they can request Google's help, and Google will work with the merchant and customer to address the issue.
As part of this, Google offers up to $1,000 lifetime purchase protection for eligible purchases. Google Trusted Stores is entirely free, both for shoppers and for online stores. The program helps online stores attract new customers, increase sales and differentiate themselves by showing off their excellent service via the badge on their websites.