Exo Terra Cricket Pen, Large is ideal for housing, keeping and dispensing live crickets. Crickets prefer dark spaces, and will readily crawl into the tubes, which provide hiding places for them, making it easy to use the tubes as dispensing tools. The tubes remain in position when the lid is removed, allowing easy access and less chance of cricket escape.
Features & Benefits:
Complete cricket care kit
Removable, well-ventilated lid
Makes cricket feeding neat & tidy
Simply slide the tube out of the Exo Terra Cricket Pen and drop the flapper down to prevent escapes
If needed, cover the tube opening with one hand while transporting it to the terrarium or feeder
Remove your hand and lightly tap on the tube to release the appropriate number of crickets for feeding
Only one tube should be removed at a time to avoid crickets escaping
It is necessary to clean the unit regularly
Remove all debris and waste and clean the entire unit with hot tap water
Never use soap or detergent as it may leave a residue that can be harmful or even deadly to the crickets
RETURNS/EXCHANGES IN U.S. 48 & QUALIFIED DESTINATIONS
Qualifying items, in new (unused) condition, may be returned within 30 days of purchase for exchange or store credit. No RMA number is necessary, simplyCLICK HEREto download the return and exchange form.
Returns received without documentation will receive store credit. ValuePetSupplies.com will pay to ship the new item on an exchange (lower 48 states only).
Damaged or Defective Product:Please contact customer service before returning. Do NOT discard. No credits or exchanges will be provided for discarded products.
Terms & Conditions:
Restocking Fee:A 20% restocking fee applies to returns that are not in new, unused condition
Expedited Exchange:Customer may order replacement items in advance prior to return. Store credit will be issued for returned item upon receipt. Shipping charges will apply to exchange shipment.
Refused Shipments:Shipments refused by the customer are subject to outbound & inbound shipping charges, plus a 20% restocking fee.
Processing Time:Please allow up to 2 weeks for processing returns & exchanges.
Qualified Destinations:US destinations include the contiguous 48 states, Alaska, Hawaii, Puerto Rico, APO/FPO, Guam and the US Virgin Islands.
Natural Treats:Bulk natural treats such as bully sticks, cow ears and pig ears must be stored in a cool, dry, pest-free environment (we recommend sealed containers). ValuePetSupplies.com guarantees the quality and condition of our treats within the return period. In the unlikely event of a quality issue, please contact customer service immediately. Full credit cannot be given for cut or chewed products.
ValuePetSupplies.com ATTN RETURNS 105 Industrial Park Circle Livingston, TN 38570