Shipping policy

SHIPPING POLICIES

Most in stock orders ship the same business day from Livingston, TN 38570. If there is a back order that is expected to last more than 3-4 business days, you will be notified via email. Typically, you may expect to receive your order within 2-7 business days via USPS, FedEx or UPS. You will automatically receive an email with your shipping method and tracking number (or delivery confirmation number).

FREE SHIPPING

Free shipping is included for all products in the contiguous US48, physical street addresses ONLY. Additional charges apply for PO Boxes, HI, AK, PR, APO/FPO, Guam, US Virgin Islands and other areas outside the contiguous 48 states. Shipping options for non-contiguous US48 customers will appear during checkout.


Please email support@valuepetsupplies.com or call 1-800-VALUEPET(800-825-8373) with questions. Thank you!